Part of good service is providing the best guidance possible as you try and narrow down what product you want or truly need. That’s why we offer a staff with many years experience in the flooring industry. Also many of our sales staff have previous experience in the design community or have received Bachelors degrees from MSU in Interior Design. This way we can assist you not only with your flooring choice but in pulling the whole project together as well.
No one wants a bunch of waste left over after their installation, and we understand this. That’s why we offer free estimates to all customers so our estimator can measure your home, draw a diagram and make the necessary notes about your home. Once we have that in our hand, we will hand figure it or run it through our Measure software (depending on complexity) so we can put together an itemized estimate of exactly what you’ll need for us to do a quality installation of your new floor with as minimal amount of waste left over as possible.
We know that a remodel project is always more than it appears at first. This is why we offer the services of several sub-contractors for all your pre-installation needs. If it’s a sub-floor that you need replaced or maybe just a toilet pulled or a refrigerator moved, we will coordinate it with the proper contractor and take care of everything from scheduling to the final billing. All contractors that we use are independently insured with workman’s comp. and liability insurance to set your mind at ease.
The Carpet Shoppe offers our own installation department so you can be rest assured that only the best of installers will be showing up at your home. Our installation managers and their staff oversee every aspect of your installation to make sure that you are well taken care of from start to finish. And we offer installation warranties on carpet, hardwood, tile, and vinyl as well as many other products found in the flooring industry today. So you can know that when it’s our company doing your installation, you’re going to be well taken care of.